Inn at West End

We booked a party of 16 into the conservatory for a Saturday Lunch and the very helpful landlady was happy for us to include 2 children, 3 & 6, in our party as we were in a partially separate area off the main bar. The chef couldn't have been more helpful in agreeing a 4 choice menu from which our guests chose from in advance. Special dishes were happily supplied for the children and a rogue veggie.
On the day everyone was extremely impressed with the whole event. The tables were attractively laid up. The quality and quantity of all the food chosen was excellent. The service was friendly, efficient and unobtrusive and the overall cost was very reasonable. Altogether a very successful occasion. We will return --- soon!
Lastly, a comment on the 'No children' debate. There is a very clear notice re children on the outside of the main door.

I agree with previous commentator and given that this guide says children over 5 welcome if seated its irritatingly misleading. In truth I find less well behaved children in such places than noisy, arrogant, well oiled adults. Its not about age, its about conduct. When I travel by air I take my children business class and the same applies - more inebriated noisy indiscreet talking adults keep me awake than children.

But back to the Inn. The staff are far from universally welcoming and the on the odd occasion I've been invited to a friend's event (I would never choose to go here myself) too many items are not avoidable and the standard not as described in the marketing blurb. All in all a disappointment which raises questions about whether these results should be polled rather than subject to self selecting reports.

I am surprised this pub is recommended - We had a very frosty reception when we entered with our young son and told in no uncertain terms that kids were not welcome - "well you wouldn't want screaming kids around on your night off"...I am sorry ??? It was the middle of the day and the pub was rather empty and that is certainly no way to explain your policy to potential clients. My husband and I eat out a lot and having lived in Barcelona a child friendly city for many years and eating with our son at frankly much better restaurants and been welcomed with open arms...I was shocked and shan't be returning. If children are not welcome please make a note on the door or website in hopefully to avoid wasting our time. Awful and embarrasing few minutes with a very rude lady.

I visited this yesterday for lunch on the way back from buying the Christmas wine (it's the wrong side of the county for me otherwise). There was a very warm welcome for locals and new visitors like us alike and we appreciated the offer to bring drinks to our table as we were eating. Really good food, I can see how it ended up as Surrey's dining pub of the year. The stand out dish was a spectacular game terrine enjoyed by my partner though my perfect creme brulee ran it a close second. Nice choice of wines by the glass and sensibly, they come in 125, 175 and 250ml sizes - if only more pubs would do this. The guest beer was Exmoor Ale, not often seen up here and my beer drinking other half pronounced it in perfect condition. Shame it's not nearer to me...........

The food, service and ambience are consistently excellent. My personal favourite is to go on a weekend lunchtime when there a is great range of menu choice and in the summer there is nothing better in the area than sitting out in the garden.