We recieved terrible service here. We arrived to be told that we hadn't booked which upset my mother who had been in considerable contact planning the event (my parents Diamond wedding anniversary). We had to insist that we had a table in the restaurant and then the service was very slow. We arrived at 1.30 - by 3.00 we were still waiting for our main course and when we asked (politely) what had happened to our food the waitress snapped at us in a very rude way. When we complained about this there was almost no response - half an hour later the waitress came to our table and said 'I am sorry if you thought I was rude' in a very churlish way. We pointed out that wasn't even an acknowledgement that she had been rude- much less an apology. At 4.10pm when we were eventually finishing our meal - the managers came and offered a full apology but only after my Brother had complained again. The food was expensive and not too great - but the poor service will ensure we never go there again
Reader Comments
Jay TeePee
Sunday 10 July 2011 8:23:41 pm