14/01/2010 10:08 am
The Information Age and Pubs
If you were tuned into Channel 4 last Thursday night, you might have seen the ladies on My Big Fat Diet Show shocked to find out that there are more calories in orange juice than beer. Many of you probably will find this fact surprising too I'm sure and I find the fact that it does come as a surprise very interesting. We live in an increasingly calorie-conscious world, with green, orange and red symbols on the front of most food packages, telling us about the vital statistics of the food we are about to eat . But when it comes to eating and drinking out, there is an information drought – and while many women could tell you how many calories are in a slice of cake, many would struggle to tell you how many calories are in half a pint of lager.
At BitterSweet Partnership, part of our work is to dispel some of the myths surrounding beer, and one of the biggest factors putting women off beer is the perceived calorie content. At this time of year, when there is a large focus on health and well-being, this perception becomes more relevant to women than ever – and as the surprised reaction to the orange juice fact shows, what people think about the content of their food and drink can sometimes be misinformed. 39% of women surveyed by BitterSweet Partnership said the beer industry needs to reduce the calorie content of beer to make it more appealing to them, which is a clear illustration of the fact that they want to be informed about it. Smart food and drink retailers are satisfying an appetite for information – take Pret and Eat as a couple of great examples. They have the details on their websites, as well as in-store, to tell us exactly what we’re eating – meaning that we can make choices that fit in with whatever nutritional goals we have. If you consider that the majority of pubs don’t even have their own websites, you can see the extent of the information drought we’re dealing with.
I’m sure you get my point: people who are health conscious or calorie conscious are more likely to avoid the unknown. When perceived wisdom is that eating out is more calorific than cooking in, this means that fewer people will be willing to visit the pub for a meal if they are watching their waistlines. If you can make these customers feel good about coming to the pub, then they are much more likely to – and then everyone’s a winner.
If you’ve read my posts before, you’ll know that I am a big advocate of information on menus. If the idea of putting calorie content on your menu is too puritan for you, then how about recommending a beer with a dish? How about telling your customers a few tantalising details or interesting facts about what you have to offer, rather than just putting the name of an ale on a blackboard? These are the sorts of things that people in the Information Age are coming to expect – and failure to move with the times could mean that you’re left behind.


Reader Comments
ava pint
Wednesday 20 January 2010 12:01:51 pm
ginsoak
Sunday 17 January 2010 11:02:02 am
Kristy BitterSweet
Friday 15 January 2010 8:13:35 pm
ava pint
Thursday 14 January 2010 5:16:22 pm
ginsoak
Thursday 14 January 2010 11:34:33 am
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